FREQUENTLY ASKED QUESTIONS

Each of our caps is designed with a base size of 58cm, with a slight tolerance of ± 0.3 - 0.5cm. Thanks to the adjustable back closure, you can easily customize the fit. Each notch on the back adds about 1.0cm in size. At the largest setting, the cap can extend up to approximately 60cm. This makes it easy to find your perfect fit!

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.

Click on the tracking number link or enter the tracking number into our tracking page.

Tracking information may not be immediately available after your order is placed. It can take up to 24 for the number to become active in our system. If you don't see any updates right away, please be patient and check back later.

To maintain the shape and longevity of our hats, we recommend a gentle washing method. Simply rinse the hat with warm water and a small amount of Dawn dish soap. Gently dab the hat with a wash rag to clean it, then rinse off any soap residue with warm water. This method should help keep your hat looking great without compromising its shape or wearing it out.

Right now, we only offer domestic shipping within the United States.

International shipping is currently paused due to the recent tariff situation. We’ve found that it’s difficult for us to take on that added cost—and we don’t want to pass it onto our customers either.

We do plan on turning international shipping back on in the future, but unfortunately, we’re not sure when that will be. We appreciate your understanding and hope to serve you internationally again soon